Complaining letter
Jl.
Pejuang XV No.196A,Bekasi Barat,Indonesia
Telp : (021) 88799469
September 15,2010
Customer Service
CV. Famili Grafika
Jl. Pejuang XV No.196
Telp: (021) 88799469
Bekasi,17131
Dear Sir or Madam,
I have ordered 12 packs consist of 12 Uniform clothes of new model in my office on your Printing Company which I ordered by mail on March 15. I received the order on April 5. When I received those packs of the Uniform, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the amount of the Uniform which left your Printing Company stock.
To resolve that problem, I would like you to send me one pack of modeled the Uniform from my office like I ordered before. Or if the one pack of my uniform has not been finished, I give you one week to finished the uniform clothes which I ordered, and I hope your company can be finished what I ordered in your company soon. To give my company satisfied.
I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08989572184
Sincerely,
Signature
Siti Herdiani Poetri
Marketing Manager